Purnell Tyz

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Verified Reviewer

I recruited Friends that are cashers as we call it. Everyone has quit because Eyou send in trolls to intimidate customers.

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We categorize spenders as dolphins, sharks and whales. We had several whales quit for people literally verbally harassing them. This company isn't trying to be a gaming company, they let spenders spend obscene amounts then if they get abused and ask for a refund. They are banned from Eyou from all games.
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Pros:
  • Good game play
Cons:
  • Bad overall gaming experience

Preferred solution: Warn people not to join a game that implants mean players to make them rage spend..

User's recommendation: Don't play eyou games unless you have thousands of dollars

Urmas K

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Verified Reviewer

Account is gone

I was booting my phone after that i cant return my account i was tryng all to get it back Game: Miko Era Server:S4-Osaka Character name: Zilong my email: yourmaster070689@***.com And already i bought weekend cards and alot others.
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Preferred solution: I dont want money back,i want play like i was playng good ,i want back my character is was hard played ,my gameplay was more difficulty then this *** money

User's recommendation: Help

BoriNica B

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Verified Reviewer
| map-marker Houston, Texas

Mirage sky line

THEY LIKE YOU TO TOP UP, TO GET POWER UP YOUR CP BUT THE CHEAP , MY CP DROOP FEW TIMES THIS EYOU THE WORS COMPANY EVER AND ALL THEIR GAME ALL ALMOST THE SAME...PS DUNNO DOWLOAD THIS APP AND THIS GAME IS ALL ABOUT MONEY MIRAGE SKY LINE.NEVER
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User's recommendation: NEVER

LESLIE A Wyw

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Verified Reviewer
| map-marker The Bronx, New York

Banned for recharge

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I had no clue I would wake up to my account on Starlight Isle to being banned. I reached out and they said I refunded. Which I looked and didn't see anything til I looked deeper into my account and seen a $5 chargeback. I reached out to then to unban my account and no response. Lost out on $400
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Loss:
$400
Pros:
  • I like the game
Cons:
  • Ban from game if you ask for refund
  • No assistance from support at all
  • Balancing of the cross server map

Preferred solution: Nothing I'm so sick of these companies robbing us.

User's recommendation: Walk away

Shintaro I

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Verified Reviewer

I didn't know that my account wad banned for refunds

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Eyougame - I didn't know that my account wad banned for refunds
Eyougame - I didn't know that my account wad banned for refunds - Image 2
I didn't know that my account has been banned for refunds I was thinking that Facebook have an error, but I saw my account that my little brother do my refunds and right now I want a full refund because google costumer service can't do anything for that only ages can give me a refund
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Loss:
$21
Pros:
  • I like the game
  • Enjoyment game
  • Competitive game
Cons:
  • Ban from game if you ask for refund

Preferred solution: Full refund

User's recommendation: Don't gave your peivate account to others

Cindy W Uwl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

GAME HACKING AND HARASSMENT

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Eyougame - GAME HACKING AND HARASSMENT
Eyougame - GAME HACKING AND HARASSMENT - Image 2
Eyougame - GAME HACKING AND HARASSMENT - Image 3
Eyougame - GAME HACKING AND HARASSMENT - Image 4
Eyougame - GAME HACKING AND HARASSMENT - Image 5
This would have been a decent play to win game if the developers were more concerned with keeping players and their information safe. Or making sure they are not harassed while playing the game. When I first started the game it was great until a player on the server approached me and threatened me. I blocked the player and reported him but it did no good. The support is never on to monitor your issues . I mean for ANYTHING. You send them a message and they are slow to contact you back. When they do its only to tell you kindly to deal with it with a prerecorded message. Then theres the glitches and hacking. The toggle stops working or sticks. You have to reset your game. Your purchase wont go into your inventory? Well you have to reset the game. The character freezes during an event. Guess what, you have to reset the game. In fact, another persons account got *** and it took them a whole day to fix it. It seems this developer will allow things to happen that can easily get your money stolen or information compromised on this game. I experienced multiple issues. Reported it to them and !!SURPRISE!!...They did nothing but told me not to give out my information. Uh, no duh, Sherlock. Why would I do that? It seem the only thing a person could be banned for on the game is buying game currency from outside source. This is my beware. Ive have this game less and they do not care if get your information stolen. I have the conversations with their support team to prove it.
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Loss:
$800
Pros:
  • Competitive game
Cons:
  • Game allows hacking
  • Getting underestimate and bullied by admin
  • No assistance from support at all

Preferred solution: Full refund

Eddie S Uff

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Verified Buyer

Top up not received

Eyougame - Top up not received
Top up twice in a week first time was only .99 second 10.99 didn't receive either but I screen shot the 10.99 not worried about the other
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Loss:
$11
Pros:
  • I like the game

Preferred solution: Deliver product or service ordered

Adrian H Ome

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Verified Reviewer

False information and refusal of refund

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IWhen I first joined the game, it showed and recommended a server saying it was a new server. Upon joining, I was greeted with all the new server top up and events. I immediately began topping up to get all the new server stuff and get rank 1. After 7 days playing the game, all the new server stuff ended and there were no rewards(gears and items) and titles given to me. However, there was a 14 day S.rank event for new server, so I thought maybe after that 14 days I will get it. Upon reaching that 14 days, still no rewards. So I started asking other players about the server, and they told that the server was not new at all. All the new server rewards from events have been distributed already. I contacted the developer, and they told me they tried making an account on a new server and everything was normal. I kept explaining what happened even provided screenshots of the events that was shown to me on my 2day of playing. They told me they will speak with their tech team, but they never got back from me, so I asked for refund due to false information. They told me they do not provide any refund service. I spoke with several google support, and they told me that I have to provide screenshot of everything, so I did. One support told me they cannot do anything and I have to ask the developers, the other one said that they will report the game and will give my case to their team specialist. That was August 10, and I haven't gotten any news from google. I am *** because the reason I topped up was to get the limited time titles and gears for new server and I never got them because the server was not new. That is why I want full refund from all my purchase since the reason why I top up was to get those rewards. The support team of Eyougames kept telling me even put it in bold characters that they do not provide any kind of refund service this game is Savior Fantasy.
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Loss:
$1959
Pros:
  • Descent game
  • Competitive game
Cons:
  • Unbalanced pvp
  • Everything they dont refund

Preferred solution: Full refund

User's recommendation: Careful doing transactions with them.

Bradley B Xrc

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Verified Reviewer

Stolen account

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Eyougame - Stolen account
My account was stolen I cannot enter it email has been changed along with password I have 3 passwords and non has worked I have spent $2000 on my account and I can't use it please refund me
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Loss:
$2000
Cons:
  • Balancing of the cross server map

Preferred solution: Full refund

User's recommendation: Watch Ur accounts

Mary R Glp

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Verified Reviewer

Banned for refund

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Eyougame - Banned for refund
My son made an accidental $5 purchase without permission. I asked for a refund. Now the account is banned. So seeing as it is banned I want all my money back.
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Loss:
$117
Cons:
  • Everything they dont refund
  • Ban from game if you ask for refund
  • Unbalanced pvp

Preferred solution: Full refund

User's recommendation: Don't play the game, it is a ripoff.

Anonymous
map-marker Coorparoo, Queensland

*** that game

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*** eyou!! Money grabbing ***
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User's recommendation: Don’t Play any games from this Dev

Shane M Yhm

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Verified Reviewer

Thieving company

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Took my money and restricted access, avoid all eyougames products worse than pagpag
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Loss:
$1600
Cons:
  • Ban from game if you ask for refund
  • Everything they dont refund
  • Getting underestimate and bullied by admin

Preferred solution: Full refund

User's recommendation: Stay away

Adrian H Ome

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Verified Reviewer
| map-marker Norwalk, California

How can I get my refund

when I first joined the game, it showed and recommended a server saying it was a new server. Upon joining I was greeted with all the new server top up and events. I immediately began topping up to get all the new server stuff and get rank 1. After 7 days playing the game, all the new server stuff ended and there was no rewards(gears and items) and titles given to me. However there was a 14 day S.rank event for new server so I thought maybe after that 14 days I will get it. Upon reaching that 14 days, still no rewards. So I started asking other players about the server, and they told that the server was not new at all. All the new server rewards from events have been distributed already. I contacted the developer and they told me they tried making an account on a "new" server and everything was normal. I kept explaining what happened even provided screen shots of the events that was shown to me on my 2day of playing. They told me they will speak with their tech team but they never got back from me, so I asked for refund due to false information. They told me they do not provide any refund service. I spoke with several google support and they told me that I have to provide screen shot of everything so I did. One support told me they cannot do anything and I have to ask the developers, the other one said that they will report the game and will give my case to their team specialist. That was August 10, and I havent gotten any news from google. I am pissed because the reason I topped up was to get the limited time titles and gears for new server and I never got them because the server was not new. The support team of Eyougames kept telling me even put it in bold characters that "they do not provide any kind of refund service" this game is Savior Fantasy.
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Glenn U

A good potential game but not fair

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The so called Boosting or regalia feed most used for players who arent spenders or cannot spend money on the game are being the toxic ones which has been bullied spenders making them quit the game, never listens to spenders as well too many alibis. Your top up wont be worth it once you encounter toxic players which will not let you play peacefully.
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Loss:
$5000
Pros:
  • I like the game
Cons:
  • No assistance from support at all
  • Unbalanced pvp
  • Harassment from players allowed

Preferred solution: Full refund

User's recommendation: I would not recommend it at all if these arent fixed

Anonymous
map-marker Mandaluyong City, Manila

Report player

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Eyougame - Report player
Eyougame - Report player - Image 2
I would like to report a player whose name Elementor on server 374 calvisano At Dawn Rising game he is using something suspicious he can surpass any event example sky island he is only Level 323 but He can enter sky line 2 which is you can only enter once you reach level 330. Then he can lure Rare Boss at same floor which is unbelievable he can see where Rare Boss respawn at any give time. Also his elf gear something should be check by the technical team and most specially he got his Guard pet for less than 1 month playing. Me i'm playing this game for 1 month and a half but don't get 600 ancient coins. I also top up in this game but this player didn't spend any money but he surpass me for less than a month playing. I hope this complaint will hear by the management. Hoping for right process need to be made. Thank you and more power!
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Kevin K Awo

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Verified Reviewer

Didn't getting any support about my report and complaint about hacker,toxic and deflamation in game altough i have proof and we decided to fight back against hacker and swindler,we getting ban

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Didn't getting any support about my report and complaint about hacker,toxic and deflamation in game altough i have proof and while we decided to fight back against hacker and swindler ourself and try make them retire with PK them but we getting ban because unreasonable report. I getting accused of hacking other ppl account,and ofcourse i not in wrong way,i am the one report them first but ignored. After they didn't get my fault,they give more unreasonable explanation.I getting accused because i PK ppl,hello this online game,a war game and have the feature there,what reason accusing player like me?i have my reason already coz i got my problem,they *** my account and some of my friend so I PK them.I getting threathened if i PK them/hacker/swindler again,i will getting permanent ban. I myself want to discuss this problem with admin again but getting ignored again. I personally ask for last support and explanation for all about my problem,if not,i obliged to go further step.I not very happy about this unfairly,deflamation,getting blame for something i didn't do wrong,rough attitude,underestimate,bullying,also strange CS and support,so unpolite,threaten me,underestimate me and ignore me Reply me to discuss it fast or i will go futher step. I wait 2days. Game name Shining Spirit. I only upload some proof.still got many of them.
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Loss:
$999999
Cons:
  • Getting underestimate and bullied by admin
  • Bad game ever

Preferred solution: Let the company propose a solution

User's recommendation: Very bad.Close it now

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